24/7 technical support

We can fix, maintain and securely host your Wordpress website.

We offer immediate technical support, secure and fast hosting, with access to our experienced team 24/7.

Wordpress support and hosting
Bira
The Guardian
ITV
The BBC
LinkedIn
Custom code and CSS
Custom code and CSS
Custom code and CSS

always on call

Immediate Support

Our team are ready to fix your existing website issues. You can call us, or load tasks via your client portal. All information is encrypted keeping your site secure at all times.

Immediate Wordpress support
Wordpress hosting

Fast and reliable

Reliable Hosting

All of our packages include fast and reliable hosting, monitored up-time and cPanel access to keep you in full control. You can view your server response times from your client portal.

cPanel access

Hassle-free Migration

Our team of experienced engineers will move your website from your current solution into our hosting environment. We can manage DNS and domain transfers with zero downtime.

Website migration
Secure features

safe and secure

Enhanced Security

We don't take risks. All our sites are backed-up twice daily, and scanned for malware. Login information is encrypted, plus we include multiple lines of defence from external attacks.

pricing

Transparent pricing, with no minimum contract. We can start today!

Register today and we can make a start fixing, maintaining and supporting your business. You can switch plans at any time, and there is no minimum contract.

Transparent pricing

Starter

£99

per month (excl VAT)24/7 support, unlimited requests and hosting all in one. Get started today!

Find out more...

Growth

£199

per month (excl VAT)The same unlimited support, dedicated server and your own account manager.

Find out more...

Complete

£POA

per month (excl VAT)A custom solution to suit your business needs, with the same great support.

Additional services

Supporting your business from every angle

Locally UK provide 24/7 support, specialised hosting and custom builds - but that's not all! We provide a host of additional services to support your business. From workflow automation (iPaaS) to SEO and analytics, our experienced team can help.

  • App-link - automate workflows and synchronise data between multiple applications. Save hours of manual data entry, synchronise inventory and keep your customers details up-to-date (iPaaS).

  • PDaaS - Product Development as a service will see our team help you take your software solutions to market. With Project Managers, Designers and DevOps to hand, we can help evolve your digital projects.

  • SEO - monthly management to make sure your website is optimised for organic search results. Maximise Pagespeed insights with technical, structural, content and local SEO management.

  • Analytics - see deep insight into your digital assets' performance. We can build and manage Google analytics, search console, HotJar, Facebook pixel and more, helping you maximise your conversion rate.

Get started

Get started in minutes. Our team are ready when you are...

Our task management client portal allows us to handle your requests quickly, efficiently and securely. Our team will keep you updated along the way.

Ready to fix your Wordpress website

1. Choose your package

Choose the package that suits your needs. Don't worry, you can switch at any time.


2. Submit your details

Load your access details securely so our team can login to your website and hosting environment.


3. Load your first task

Tell us your most pressing issues by loading a task via our task management client portal.

subscription

Choose your subscription

Choose your subscription and Checkout via our secure payment page. Your card will be billed monthly, but you can switch or cancel at any time. Once payment is processed, you will receive an email to activate your client portal via mymanaged.site.

Choose your maintenance plan
Highly skilled Wordpress engineers

Access

Speak to our team

Once your account is active, our team will reach out to collect the relevant details, and make a start migrating your website. All the details you share will be stored safely and encrypted. Our onboarding process will be seamless, and don't worry - we can show you how to get the details we need.

Tasks

Load your first task

Using your client portal, you can open a task and discuss any issues with the team. Our agents will get to work fixing your website. You can track the progress online and our team will keep you updated.

Secure client portal to load tasks and fixes
Performance optimisation for Pagespeed insights

Audit

Time to optimise

After we have moved your site and made any initial fixes, we will then perform a full site audit. This will allow us to identify any areas of improvement, while we add additional security and performance upgrades. It's all included in your subscription.

support and maintenance

Unlimited fixes and tweaks to your Wordpress website.

All of our packages include 24/7 support, unlimited tasks and constant updates from our team along the way.

24/7 Website support

24/7 Support

We have agents available all day, every day. Simply submit a task from your client portal and we will get right to it!


Unlimited Fixes

It doesn't matter how many tasks you need to create, our team are available. When one task completes, add the next.


Experienced agents

All of our agents are experienced in the task at hand. Friendly, knowledgeable and ready to help fix your site.

We manage and maintain all technical aspects of your site. Our team are available 24/7 via your personalised client portal.

Unlimited website tasks

What's included

Below is a guide to the extensive tasks we cover within our support and maintenance packages. We work alongside your developer or design team...

  • Wordpress updates

  • Theme updates

  • Website audit

  • Fix broken sites

  • Configure cache

  • Staging sites

  • Back-ups

  • Live monitoring

  • Malware removal

  • Increased security

  • Performance optimisation

  • Install plug-ins

  • Email set-up

  • Visual tweaks

  • Adding simple content

  • Code snippets

  • CSS edits

  • Woocommerce support

What's not included

There are some tasks we don't include, but it's not many! These are jobs we can quote for separately, or you can ask your developer, design or marketing team...

  • Page builds

  • Redesigns

  • Custom functionality

  • Theme creation

Secure Hosting

Managed and maintained Wordpress hosting included.

All of our packages include fast and reliable hosting, monitored up-time and cPanel access to keep you in full control.

Secure Website hosting

Reliable

Automatic alerts notify our agents when issues arise, allowing us to guarantee your service up-time.


Optimised

Structured to your individual requirements, our hosting can be tailored to each use case.


Secure

SSL certificates included to protect you and your clients, with multiple lines of additional security.

Included specification

Our entry level hosting includes the following specification, but can be tailored to your individual needs. Just contact us for more information, or ask via your control panel.

FeatureSpecificationOptions (Dedicated)
Disk spaceNvME (where available) or SSD - 30GB disk spaceAs required
BandwidthUnlimited 
Email accountsUnlimited 
Mailbox size10GBUnlimited
MigrationIncluded 
SSLIncluded automatically 
LocationUK + 9 others 
RAM2GBAs required
CPU2 x CPUAs required
PHP5.2, 5.3, 5.4, 5.6, 7.1, 7.2, 7.3, 7.4, 8.0 

migration

Seamless migration to our secure hosting environment with no down-time.

Our engineering experts will migrate your website to our secure servers with zero disruption. We can manage DNS and domains to make the move as seamless as possible.

Seamless website migration
Moving your website to a new server

Our team have moved a lot of websites. We've seen and dealt with most of the issues that can occur multiple times. We can start the move anytime you like, and keep e-commerce websites operational so you don't miss out on sales.

migration

Keeping you online at all times.

We understand the importance of keeping your site online. We will work with you to make sure we minimise the impact of your move, updating you via your client portal as we go. The process is as simple as could be...

  • Select and purchase your subscription - we will invite you to login to your client portal and upload the details of your current provider.

  • Access your hosting - Our team will access your current hosting environment and prepare to move the files, eliminating any bugs along the way.

  • Our team get to work - we will get your website moved to our hosting solution safely and securely. You can test the site before we complete the move.

pricing

Cost effective with no minimum contract. We can start today!

Register today and we can make a start fixing, maintaining and supporting your business. You can switch plans at any time, and there is no minimum contract.

Cost effective website support

Starter

£99

per month (excl VAT)24/7 support, unlimited requests and hosting all in one. Get started today!

  • 24/7 technical support

  • Unlimited website tasks

  • Security & malware protection

  • Scheduled Plug-in updates

  • Technical Theme alterations

  • Superfast WordPress hosting

  • Cloudflare CDN

  • Daily Backups

  • Website monitoring

  • Staging sites

  • Performance optimisation

  • No minimum contract

  • Dedicated Server

  • SEO optimisation

  • SLA

  • PCI Compliance

  • Website design

  • Custom builds

  • B2B/B2C Marketplaces

  • IPaaS

  • PDaaS

Growth

£199

per month (excl VAT)The same unlimited support, dedicated server and your own account manager.

  • 24/7 technical support

  • Unlimited website tasks

  • Security & malware protection

  • Scheduled Plug-in updates

  • Technical Theme alterations

  • Superfast WordPress hosting

  • Cloudflare CDN

  • Daily Backups

  • Website monitoring

  • Staging sites

  • Performance optimisation

  • No minimum contract

  • Dedicated Server

  • SEO optimisation

  • SLA

  • PCI Compliance

  • Website design

  • Custom builds

  • B2B/B2C Marketplaces

  • IPaaS

  • PDaaS

Complete

£POA

per month (excl VAT)A custom solution to suit your business needs, with the same great support.

  • 24/7 technical support

  • Unlimited website tasks

  • Security & malware protection

  • Scheduled Plug-in updates

  • Technical Theme alterations

  • Superfast WordPress hosting

  • Cloudflare CDN

  • Daily Backups

  • Website monitoring

  • Staging sites

  • Performance optimisation

  • No minimum contract

  • Dedicated Server

  • SEO optimisation

  • SLA

  • PCI Compliance

  • Website design

  • Custom builds

  • B2B/B2C Marketplaces

  • IPaaS

  • PDaaS

Wordpress technical insight

Features and specifications

See our guide to the type of task we cover within our packages. For more technical information, feel free to contact us.

about us

Built with your business in mind, regardless of the size.

Locally UK strive to make good tech available to everyone. We work with everyone from small independent retailers to nationwide associations.

Our team at Locally UK
Custom code and CSS
Custom code and CSS
Custom code and CSS
Experienced Wordpress agents

Making technology and digital solutions accessible to all was the driving force that led to the birth of Locally UK - a small tech company founded from over 20 years of first hand experience.

We've worked across multiple sectors, growing our knowledge base along the way. With all the solutions we provide, we try to make a personal connection to each and every client, helping you access the tools you need, regardless of your technical skills.

Supporting small businesses
Bira
The Guardian
ITV
The BBC
LinkedIn

contact us

Our friendly team are ready to help. Get in touch...

If you have any questions about any of our services, feel free to contact us using our form, or give us a call. We can't wait to hear from you.

Help for your Wordpress website
Contact a Wordpress expert

Write to us at:Hampden House
Monument Park
Chalgrove
OX44 7RW
Tel : 01865 893215